Join ProTrade Academy — Your Journey to Professional Trading Starts Here

Welcome to ProTrade Academy (“Company”, “we”, “us”, or “our”).
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, register an account, or use any of our educational services (collectively, the “Services”).
By using our website or registering an account, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our Services immediately.

1. Information We Collect
We collect personal and non-personal information in several ways to provide, improve, and secure our Services.

1.1. Information You Provide Directly
When you interact with ProTrade Academy, we may collect:
Personal Identification Data: Full name, email address, phone number, and country of residence.
Account Information: Username, password, and account preferences.
Billing and Payment Details: Payment method, billing address, and transaction records (processed securely via third-party providers such as Stripe or PayPal — we do not store full card details).
Course & Enrollment Data: Courses purchased, progress, quizzes completed, and certificates earned.
Support & Communication: Messages, feedback, or inquiries sent through email, chat, or support forms.

1.2. Information Collected Automatically
When you visit or interact with our website, we may automatically collect:
Device Data: IP address, browser type, operating system, and device model.
Usage Data: Pages visited, time spent on pages, navigation paths, and referral sources.
Cookies & Tracking Technologies: Session cookies, analytics cookies, and advertising pixels that help us understand how users interact with our site.

1.3. Information from Third Parties
We may receive data from:
Payment processors (e.g., Stripe, PayPal) for confirming transactions.
Advertising networks (e.g., Google Ads, Facebook Ads) for tracking campaign performance.
Analytics tools (e.g., Google Analytics, Meta Pixel) for usage insights.

2. How We Use Your Information
We process your information to operate effectively, improve your experience, and fulfill our legal and contractual obligations.
We may use your information to:
Create and manage your account on ProTrade Academy.
Process payments and deliver purchased courses or services.
Provide customer support and respond to your inquiries.
Deliver course content and track your learning progress.
Send important notifications, updates, and announcements related to your account or services.
Send promotional materials, newsletters, and offers (you may unsubscribe anytime).
Analyze user behavior to improve our courses, content, and website performance.
Ensure security and prevent fraud, abuse, or unauthorized access.
Comply with legal obligations and resolve disputes.
We will only process your personal information where we have a valid legal basis, such as your consent, contractual necessity, or legitimate interest.

3. Legal Bases for Processing (GDPR)
If you are in the European Economic Area (EEA) or the UK, we process your data under the following legal bases:
Consent: For marketing communications or optional tracking.
Contractual Necessity: To create and maintain your account and deliver your purchased courses.
Legitimate Interests: For analytics, fraud prevention, and improving services.
Legal Obligation: To comply with applicable laws (e.g., tax or accounting).

4. How We Share Your Information
We respect your privacy and only share your information when necessary.
We may share your personal data with:
Service Providers: Trusted partners that help us operate our platform, such as:
Payment processors (Stripe, PayPal)
Cloud hosting (AWS, Google Cloud)
Email and CRM services (Mailchimp, ConvertKit, HubSpot)
Analytics tools (Google Analytics, Meta Pixel)
Business Partners: If you participate in affiliate programs or promotional partnerships.
Legal Authorities: When required by law, regulation, or legal process.
Corporate Transactions: In the event of a merger, acquisition, or asset sale.
All third-party partners are required to protect your data and use it only for the purpose for which it was shared.
We do not sell, rent, or lease your personal data to any third party.

5. Data Retention
We retain your data only as long as necessary to:
Deliver the services you’ve purchased or registered for;
Maintain business and accounting records;
Comply with legal obligations; or
Resolve disputes and enforce agreements.
After the retention period, your data will be securely deleted or anonymized.

6. Cookies and Tracking Technologies
ProTrade Academy uses cookies and similar technologies to enhance user experience and analyze website performance.

6.1. Types of Cookies We Use
Essential Cookies: Required for website functionality (e.g., login sessions).
Analytical Cookies: Used to analyze traffic and usage patterns.
Marketing Cookies: Used for targeted advertising and retargeting campaigns.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

7. Data Security
We employ industry-standard security measures to protect your personal information, including:
SSL (Secure Socket Layer) encryption for data transmission;
Firewalls and network protection;
Restricted data access to authorized personnel only;
Regular system monitoring and security audits.
However, no online system can guarantee 100% security. You use our Services at your own risk.

8. International Data Transfers
Your data may be transferred to and processed in countries outside of your residence, including the United States, United Kingdom, or EU member states.
We ensure that such transfers comply with applicable data protection laws through appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

9. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Access: Request a copy of the data we hold about you.
Rectification: Correct inaccurate or incomplete information.
Erasure: Request deletion of your data (“Right to be Forgotten”).
Restriction: Limit how we process your data.
Portability: Request a structured copy of your data.
Objection: Object to processing for marketing or legitimate interests.
Withdraw Consent: If processing is based on consent, you can withdraw it anytime.
To exercise your rights, contact us at privacy@academprotrade.com
.
We may verify your identity before fulfilling your request.

10. Email Communications
By creating an account or registering for a course, you consent to receive transactional and promotional emails from us.
You may opt out of marketing emails anytime by clicking the “Unsubscribe” link in our messages or contacting us directly.
Please note: you will still receive important transactional or service-related emails (e.g., receipts, account notifications).

11. Children’s Privacy
ProTrade Academy does not knowingly collect or solicit personal information from anyone under the age of 18.
If we discover that we have collected personal data from a minor, we will delete it immediately.
If you believe a minor has provided us with information, please contact us at privacy@academprotrade.com
.

12. Third-Party Links
Our website may contain links to external sites or third-party services.
We are not responsible for their privacy practices or content. Please review their policies before sharing personal information.

13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
When updates occur, the “Last Updated” date will change. In case of major revisions, we may notify you via email or on our website.
Your continued use of our Services after changes constitutes acceptance of the revised Privacy Policy.

14. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact us:
📧 Email: privacy@academprotrade.com
🌐 Website: www.academprotrade.com
🏢 Address: Aleja Pokoju 81, 31-548 Kraków, Poland

Welcome to ProTrade Academy (“Company,” “we,” “us,” or “our”).
These Terms & Conditions (“Terms”) govern your access to and use of our website, platform, online courses, and any related products or services (collectively, the “Services”).
By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Acceptance of Terms
By registering for an account, purchasing a course, or accessing any content provided by ProTrade Academy, you confirm that you:
Have read, understood, and agreed to these Terms;
Are at least 18 years of age or have the legal capacity to enter into a binding contract; and
Use our Services solely for lawful, educational, and non-commercial purposes.
If you use our Services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

2. About ProTrade Academy
ProTrade Academy provides online education, digital courses, mentorship programs, and community support for traders.
We are an educational platform only — not a broker, financial advisor, or investment service.
All materials and information are for educational purposes only and should not be construed as financial advice, investment recommendations, or trading signals.

3. Account Registration
To access certain features or courses, you must create an account on our platform.

3.1. Account Requirements
When creating an account, you agree to:
Provide accurate, current, and complete information;
Maintain the security of your account credentials;
Promptly update your information if changes occur; and
Accept full responsibility for all activities that occur under your account.
We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

4. Purchases & Payments
4.1. Pricing and Availability
All prices for courses and services are displayed in [your currency] and are subject to change without prior notice.
We reserve the right to modify or discontinue any product or service without liability.

4.2. Payment Processing
Payments are processed securely via third-party providers such as Stripe, PayPal, or other authorized processors.
By completing a purchase, you authorize us (and our payment providers) to charge your selected payment method for the total order amount.
We do not store full credit card information on our servers.

4.3. Refund Policy
We offer a [insert refund period, e.g., 7-day money-back guarantee] from the date of purchase for eligible courses, provided:
The course has not been completed or heavily consumed (e.g., less than 25% of content viewed); and
A valid reason for dissatisfaction is provided within the refund window.
Refund requests can be made by contacting support@academprotrade.com
.
After the refund period, all payments are final and non-refundable.

4.4. Taxes
Prices may be subject to applicable taxes (e.g., VAT, GST). You are responsible for paying any such taxes as required by law.

5. Access & License
Upon purchasing a course, ProTrade Academy grants you a limited, non-exclusive, non-transferable license to access the course content for personal educational use only.
You may not:
Copy, share, resell, or distribute any content;
Record or stream paid courses or mentorship sessions;
Remove or alter copyright notices;
Use the content for commercial or competitive purposes.
Violation of these restrictions may result in account termination without refund and potential legal action.

6. Intellectual Property Rights
All content, materials, videos, graphics, text, trademarks, and branding on ProTrade Academy’s website are the exclusive property of ProTrade Academy or its content providers.
Your use of our Services does not grant you any ownership rights to this intellectual property.
You may use course materials only for personal educational purposes in accordance with these Terms.

7. Educational Disclaimer
ProTrade Academy is an educational organization, not a financial advisory firm.
The information, strategies, and examples provided in our courses are intended for educational and informational purposes only.
You acknowledge and agree that:
We do not provide financial, investment, or trading advice;
Trading involves significant risk, and past performance is not indicative of future results;
You are solely responsible for your trading decisions, profits, or losses;
We are not liable for any financial loss resulting from actions taken based on our educational materials.
If you require personalized financial advice, please consult a licensed financial advisor.

8. User Conduct
When using our Services, you agree not to:
Violate any applicable law or regulation;
Post or transmit unlawful, defamatory, or harmful content;
Attempt to hack, disrupt, or interfere with the platform’s functionality;
Use automated systems (bots, scrapers, etc.) to access or copy content;
Impersonate another person or entity.
Violation of these rules may result in suspension or permanent termination of your account.

9. Community & Mentorship Programs
ProTrade Academy may offer community features, group chats, and mentorship sessions.
By participating, you agree to:
Treat all participants and mentors with respect;
Refrain from sharing others’ private information;
Avoid spamming or self-promotion without consent.
We reserve the right to remove any member from community access for inappropriate behavior, without refund.

10. Third-Party Tools & Links
Our Services may include links to or integrations with third-party websites or software.
We are not responsible for the content, security, or privacy practices of third-party services.
Your use of such tools or sites is at your own risk and governed by their respective terms and policies.

11. Termination of Access
We reserve the right to suspend or terminate your account, without refund, if you:
Breach these Terms;
Misuse our platform or intellectual property;
Engage in fraudulent or abusive behavior; or
Cause harm to other users or to ProTrade Academy.
Upon termination, your license to access course content will immediately end.

12. Disclaimer of Warranties
Our Services and content are provided on an “as is” and “as available” basis.
We make no warranties or representations, express or implied, regarding:
The accuracy, completeness, or reliability of course materials;
The results you may achieve through our training;
The availability or uninterrupted operation of our platform.
To the maximum extent permitted by law, ProTrade Academy disclaims all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability
To the fullest extent permitted by law, ProTrade Academy, its directors, employees, instructors, and affiliates shall not be liable for any:
Indirect, incidental, special, consequential, or punitive damages;
Loss of profits, data, or business opportunity;
Damages arising from your reliance on educational content or trading outcomes.
Our total liability, in any case, shall not exceed the total amount paid by you for the course or service in question.

14. Indemnification
You agree to indemnify and hold harmless ProTrade Academy, its affiliates, instructors, and employees from any claims, damages, losses, liabilities, and expenses arising from your use of our Services or violation of these Terms.

15. Data Protection & Privacy
Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
By using our Services, you consent to our data practices as described in the Privacy Policy.

16. Changes to Terms
We may update or modify these Terms at any time without prior notice.
The “Last Updated” date will be revised accordingly.
Continued use of our Services after changes indicates your acceptance of the updated Terms.

17. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction, e.g., the United Kingdom / United States / EU Member State], without regard to its conflict of law principles.
Any disputes arising under or related to these Terms shall be resolved exclusively in the courts of [Insert City/Country].

18. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

19. Entire Agreement
These Terms, together with our Privacy Policy and any other referenced agreements, constitute the entire understanding between you and ProTrade Academy regarding your use of our Services.
They supersede all prior communications and agreements, whether written or oral.

20. Contact Information
If you have any questions or concerns about these Terms & Conditions, please contact us:
📧 Email: legal@academprotrade.com
🌐 Website: www.academprotrade.com
🏢 Address: Aleja Pokoju 81, 31-548 Kraków, Poland

This Cookie Policy explains how ProTrade Academy (“Company,” “we,” “us,” or “our”) uses cookies and similar technologies to recognize you when you visit our website at www.academprotrade.com
(“Website”). It explains what these technologies are, why we use them, and your rights to control our use of them.

1. What Are Cookies?
Cookies are small data files that are placed on your computer, smartphone, or other device when you visit a website.
They are widely used by website owners to make their websites work efficiently, as well as to provide reporting information and personalized experiences.
Cookies can be “persistent” (stored until manually deleted or expired) or “session” cookies (deleted when you close your browser).

2. Why We Use Cookies
We use cookies and similar technologies to:
Ensure our website functions properly;
Remember your preferences and login details;
Enhance your browsing experience;
Analyze website traffic and user behavior;
Deliver relevant content and marketing;
Improve our Services and courses based on user interactions.
Some cookies are essential for the website to function, while others help us improve user experience and performance.

3. Types of Cookies We Use
We categorize the cookies we use into the following types:

3.1. Strictly Necessary Cookies
These cookies are essential for the operation of our website. They enable features such as secure login, account access, and payment processing.
Examples include:
Authentication cookies (to keep you logged in)
Session management cookies (to maintain course progress)
Security cookies (to prevent fraud or unauthorized access)
Without these cookies, certain parts of the website may not function correctly.

3.2. Performance & Analytics Cookies
These cookies collect information about how visitors use our website, such as which pages they visit most often and whether they encounter errors.
We use this data to improve the website’s functionality and user experience.
Examples include:
Google Analytics: Helps us understand user behavior and traffic patterns.
Hotjar / Microsoft Clarity (optional): Tracks how users interact with pages to improve usability.
All data is collected in aggregated, anonymized form — we do not store personal identifiers through analytics cookies.

3.3. Functional Cookies
Functional cookies allow the website to remember choices you make (such as language preferences, course selections, or region) and provide enhanced, more personalized features.
These cookies may also be used to provide services you’ve requested, such as accessing restricted areas or saving course progress.

3.4. Targeting & Advertising Cookies
These cookies are used to deliver ads and marketing messages more relevant to you and your interests.
They can remember that you visited our site and help tailor online advertising campaigns — for example, through Google Ads, Facebook Pixel, or other marketing platforms.
They also help limit how often you see an ad and measure campaign effectiveness.
Examples include:
Meta Pixel (Facebook) – Measures ad conversions and custom audiences.
Google Ads / Remarketing Tags – Tracks engagement to serve personalized ads.
We will only use advertising cookies with your explicit consent, in accordance with applicable laws.

3.5. Third-Party Cookies
Some cookies on our website are placed by third parties who provide services on our behalf, such as analytics, payment processing, or marketing.
Third parties may include:
Google (Analytics, Ads)
Meta Platforms, Inc. (Facebook, Instagram)
Stripe or PayPal (payment security and fraud prevention)
YouTube or Vimeo (embedded course videos)
These third parties may collect data according to their own privacy policies, which we encourage you to review.

4. How Long Cookies Are Stored
The duration of a cookie depends on whether it’s a session cookie or a persistent cookie:
Session cookies are deleted once you close your browser.
Persistent cookies remain on your device for a set period or until manually deleted.
We store cookies only for as long as necessary to fulfill their purpose and comply with applicable laws.

5. Managing and Controlling Cookies
You have the right to decide whether to accept or reject cookies.
When you first visit our site, a cookie banner will appear allowing you to:
Accept all cookies,
Reject non-essential cookies, or
Customize your cookie preferences.
You can also change or withdraw your consent at any time through our Cookie Settings link (available in the footer of our website).
Browser Controls
Most web browsers automatically accept cookies, but you can modify your settings to refuse them or to notify you when a cookie is being placed.
Instructions for managing cookies in popular browsers:
Google Chrome
Mozilla Firefox
Apple Safari
Microsoft Edge
If you disable cookies, some parts of the website may not work properly, such as login features or saved progress in your trading courses.
6. Consent for Cookies (GDPR Compliance)
For users located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we are required to obtain your explicit consent before placing non-essential cookies (e.g., analytics, advertising).
You can provide or withdraw this consent through the cookie banner or by adjusting your preferences at any time.
Your consent choices are stored for 12 months, after which we will ask you again to reconfirm your preferences.

7. Do Not Track (DNT) Signals
Some browsers include a “Do Not Track” feature.
Currently, our website does not respond to DNT signals, as there is no consistent industry standard for their interpretation.
However, we respect your privacy choices through our cookie consent management system.

8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices.
When we do, we will update the “Last Updated” date at the top of this page and, where required, notify you through the website or email.
We encourage you to review this policy periodically to stay informed about how we use cookies.

9. Contact Us
If you have any questions, concerns, or requests related to this Cookie Policy or our use of cookies, please contact us:
📧 Email: privacy@academprotrade.com
🌐 Website: www.academprotrade.com
🏢 Address: Aleja Pokoju 81, 31-548 Kraków, Poland